How to complete verification on LCX Exchange?

User Identity Verification is a crucial step in making an account on LCX Platform. 

Follow the below mentioned steps to complete your user verification on LCX Exchange.

  1. Go to your Account and open the main page. 
Main Page Dashboard

2. Go to my profile. 

3. Click on the Upgrade tab next to the Profile Level option. 

My Profile Level Upgrade

4. This page will open.

5. Click on Complete Profile. 

6. Now enter your details requested on the page. It is mandatory to fill all the details that are marked with ‘*’. Make sure that the information you upload matches your documents.

Update Profile Page

7. Once you have entered your details, click on Submit. 

8. Now Click on Verify my account.

9. You’ll be directed to the account verification page again. 

10. Click on Get verified.

Get Verified

11. Check the information presented to you on screen. Then click continue. 

12. You’ll be directed to the next page. Select the identity proof that you intend to upload. You can upload Passport or your National Identity Card. 

Note: In case of passport, you are only required to upload the front page of your passport. In the case of National Identity, you are required to upload both; the front and the back page of your identity proof. Also, please upload a document in English language or highlight your NAME, ADDRESS, ISSUE DATE and TYPE OF DOCUMENT in the image. 


Note: Make sure that you select the correct ID Type for the proof you are providing.

Document upload

14. Now click on Submit and then on continue. 

15. You’ll be directed to the selfie verification page. 

16. You are required to click a selfie using your webcam or the camera of your device. Make sure that the lighting is abundant and your face is clearly visible in the picture. Also, your face should be in the centre of the frame. 

Selfie taking procedure

17. Now click on submit and then click on continue. 

18. You are now required to upload an address proof. For this, you can upload the image of a utility bill (electricity bill, water bill, internet bill, etc.), bank statement or any government issued letter verifying your address.

Note: The document should not be more than 3 months old. Make sure that the image is clear with every detail clearly visible.

Address verification

19. Click on submit. 

20. The documents will go for verification to our KYC Analysts. Your account will be verified within 24-48 hours.